Product Information & Prices
DFW Truck and Auto Accessories has a range of products and accessories available for purchase at any given time, and as such we reserve the right to change our prices at any time without notice. We do our best to make sure all the prices on this website are correct, but that may not always be the case. If an item is ordered and we discover that the price has not been updated accurately, we will contact you directly.
Prices and promotions may differ between our website and our four DFW locations. In-store pricing is subject to local offers and stock levels.
On occasion there may be some products that do not exactly match the photo on the website, and this is completely normal. A number of the photos on this website are representative of a style of the product and are not exact. Be sure to always check the detailed information on the product you are purchasing.
Onsite Installs
Manufacturer listed install times on website are estimates, actual install time may be longer.
Promotions and Discounts
From time to time there may be coupon codes and discounts on some of the items we sell on the website. These items will either have a coupon code associated with them, or the discounted price will already be built-in, requiring no further action.
Coupon codes are valid for certain products only, and may be discontinued at any time. Any discounts or promotions are still subject to standard shipping rules and policies.
Free Shipping
We offer free shipping on all orders that are $200 or more and any single product that weighs less than 100 pounds. The system will automatically detect the cart total and apply it for you. However, orders with oversize products may incur an oversize freight fee.
We only ship orders within the continental USA.
Signature Required
Signature is required for deliveries on orders totaling more than $1200.
Shipping Time
Once your order has been processed and shipped you can usually expect to receive your delivery within 7-10 days within the continental USA. We primarily ship via UPS, but we will notify you if there is a change.
Most of our orders ship within 3-4 business days (some items have longer lead times), and you will be notified if there is a delay for any reason.
Returns
We allow returns on new, unused and unassembled items in their original packaging, within 30 days of delivery (returns to carry postmark date before 30-day).
You are responsible for shipping costs on all returns.
To make a return, please fill out this form
Refunds will be processed to the original payment method, minus the original shipping costs that we covered, there is no restocking fee, if returned as new.
If product is not new (with cut wires or scratches on products) then 15% will be deducted as restocking fee.
Damaged Items
Once you receive your shipment please examine it as soon as possible. Report any damage to the delivering mail carrier within 48 hours, and to DFW Truck and Auto Accessories so that a replacement can be set up.
Carriers are liable for all damage in transit.
The Carrier will make an inspection report. Send this report along with other shipping papers to the carrier with claim. Make sure to keep origin copies for yourself.
Damaged items must remain in the original master carton with all of the packing material from the carton. UPS/FedEx will inspect all of the damaged items and authorize a pick up accordingly. If you discard any of the packing material or the master carton the carrier will most likely reject your claim and we will not be able to provide a replacement or credit to you.
Online Transactions
All purchases take place over a secure connection. Always check your URL bar for a green padlock or similar icon to make sure the website is secure. We do not store your credit card information on our server, and our merchant partners are among the highest rated available.
Order Changes and Cancellations
Due to the way our system processes orders, orders cannot be changed online once placed. If you need to change or cancel your order, please contact us using our Contact form. Cancellation notice must be given within 2 hours of placing your order.
Sales Tax
DFW Truck and Auto Accessories follows all local and statewide tax ordinances, and you will see these tax rates reflected in your cart before checkout.
Ways to Pay
We accept all major credit cards.