FAQ - ORDERS, SHIPPING:
Orders are usually shipped within 1-2 business days after placing the order.
Shipping time is set by our delivery partners, according to the delivery method chosen by you. Additional details can be found in the order confirmation email you’ve received.
Once shipped, you’ll get a confirmation email that includes a tracking number and additional information regarding tracking your order.
We allow the return of all items within 30 days of your original order’s date. Go here for more information.
Changes to an existing order can be made as long as the order is still in “processing” status. Please contact our team via email and we’ll make sure to apply the needed changes. If your order has already been shipped, we cannot apply any changes to it. If you are unhappy with your order when it arrives, please contact us for any changes you may require..
For USA domestic orders we offer multiple options.
Pickup in-store
Free Shipping (Prodcuts over $200 and less than 100lbs shipping weight)
Freight Shipping for products over 100lbs.
We currently ship to the USA.
We offer the option to purchase a gift card in our store. Contact us via email to learn about the different available options.
Please contact us with any issues you have. We allow returns on new, unused and unassembled items in their original packaging, within 30 days of delivery (returns to carry postmark date before 30-day). You are responsible for shipping costs on all returns. To make a return, please contact us to send us a message. Refunds will be processed to the original payment method, minus the original shipping costs that we covered, there is no restocking fee, if returned as new. If product is not new (with cut wires or scratches on products) then 15% will be deducted as restocking fee.
Any method of payments acceptable by you. For example: We accept MasterCard, Visa, American Express, PayPal, JCB Discover.
FAQ - ABOUT THE COMPANY:
DFW Truck & Auto Accessories has sold more than 150,000 truck covers since 1978. Today, over 75% of our business comes from repeat customers or referrals. We work harder for our customers, and we would like to think that it shows.
Continued customer support has been one of the main reasons for our success. Our experienced and dedicated employees also make DFW Truck & Auto Accessories second to none. Having only the best in name-brand products, from suppliers committed to quality and service, has not hurt either.
We have four locations to serve you in the Dallas/Fort Worth Area - Mesquite, Dallas, Arlington and Fort Worth, Click here for contact info and directions to our stores..
Contact the web store here, or contact one of our retail stores..
FAQ - Truck Cab Style and Bed Measurements:
Determining your truck cab style can be confusing. Every truck brand uses a different name. Go here for help on finding out the correct name for the truck cab you have - Truck Cab Styles
Measure the floor of your truck bed. Measure from the bulkhead to the tailgate. The bulkhead is the edge of your bed closest to the cab. This number is your bed length.